TYPE:ServiceMODEL:TaosYEAR:2023
Average Score (171 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2025
These guys always do right
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2023
After some less than stellar experiences at other VW service center, My Auto VW of Muskegon really knocked it out of the park with their attentive service and attention to details! My advisor was Brianna and she was very communicative and thorough in ensuring all timelines, repairs, parts orders, and loaner vehicle/shuttle arrangements with Kito were on time and done to the utmost satisfaction. The whole team at My Auto was efficient, friendly, and timely and made you feel like family. I have so much gratitude to them.
TYPE:ServiceMODEL:ID.4YEAR:2023
Great service! special thanks to Briana, she always go above and beyond to help me out.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Overall the experience was good. The only negative was we asked them to unclog the passenger side washer fluid and told they fixed it but it wasn't so will have to schedule another appointment
TYPE:ServiceMODEL:TiguanYEAR:2023
Good service.
TYPE:ServiceMODEL:TiguanYEAR:2022
Personalized service
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022