Average Score (171 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

171 Ratings

4.7 Average

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  • Ryan M.02-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Awesome service - Bri is always super friendly and helpful!

  • Susan G.02-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I have had to return twice from the last service visit due to improper maintenance and repair. My lug nut covers were not replaced with my tire rotation and I had to return to have them replaced. I also had a recall repair done and had to return when it was found that the ground wire had not been properly tightened.

  • Nicholas G.02-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Bri and Zack are great. VW vehicles are a liability

  • Stephen S.02-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    My Imports have great customer service. Brianna is awesome to work with.

  • Hailey R.02-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great customer service

  • Mark L.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great dealership and awesome people love these guys

  • Rachel I.01-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Professional and quick service. Communication for appt and throughout service was awesome and very much appreciated.

  • Micah K.01-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Marienorman P.01-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Awesome service.

  • Bill F.01-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    These guys always ROCK!