Average Score (171 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

171 Ratings

4.7 Average

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  • Jeffrey F.12-23-2024

    TYPE:SalesMODEL:AtlasYEAR:2025

    Scams and lies.

  • Denis W.12-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Penny L.12-19-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Matthew P.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Too much upsell. I had my friend Jill take the truck in for me. They tried to upsell her. If I were there this would not have happened. I contacted the service manager and he said your truck is good easily until the next service.

  • Kathy B.12-07-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Friendly and knowledgeable. Explained what was wrong and keep me updated on the work

  • Paul L.12-07-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Always a good service experience here

  • Maureen H.12-06-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Kenneth B.11-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Tina J.11-24-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    I came in knowing exactly what I wanted and had no hard sales Just kindness and accommodation from all the staff.

  • Julia B.11-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Because Zach and Bri were wonderful, as always: very clear, helpful, generous and courteous. And, though I didn't catch the name of the person servicing my car, I am always so grateful for everyone's great care and attention to detail.