Average Score (189 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

189 Ratings

4.7 Average

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  • Eric S.08-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I was without my car for over 3 weeks. Olivia was no help kept in saying I don't know. Instead of letting me find out2

  • Tom B.08-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Al V.08-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    The team was excellent and efficient getting my scheduled service done on time.

  • Raymond S.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • David P.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Friendly service people. Service was quick and efficient.

  • Timothy G.08-18-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Kaylee M.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Very Nice customer service, the texting option was convenient to communicate while I was at work

  • Chad S.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great customer and friendly service

  • Corey D.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Sandra L.08-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great Customer Service