TYPE:ServiceMODEL:AtlasYEAR:2019
Zach was exceptionally kind and truly listened to my frustration of my car breaking down on vacation. He was honest and efficient and that is rare in today’s world!
Average Score (171 reviews):4.7
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
The customer service is always friendly, and they don't pressure you into more services to your vehicle even though the system says certain actions are recommended.
TYPE:ServiceMODEL:ID. BuzzYEAR:2025
I have never been treated so poorly. Luckily I do not live in that town. If that was my option to service my VW I wouldn't have one. It was as if I was interrupting Zach and his text messaging. He was so bothered by my family and I that he passed us off to Olivia. Olivia was not much better. Communication and a smile go a long way for customer service. The only reason I rated 2 stars was because of Fawn when I went and picked up. She was friendly and wonderful.
TYPE:SalesMODEL:Golf GTIYEAR:2025
Nick was knowledgeable and helpful in my selection of inappropriate Volkswagen product. He was helpful in my decision to actually downsize my vehicle selection.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Easy, quick, and excellent service!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Olivia was quick, kind, understanding, and worked some magic to get me in last minute.
TYPE:ServiceMODEL:TiguanYEAR:2023
I was without my car for over 3 weeks. Olivia was no help kept in saying I don't know. Instead of letting me find out2
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2025
The team was excellent and efficient getting my scheduled service done on time.
TYPE:ServiceMODEL:TiguanYEAR:2024