Average Score (171 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

171 Ratings

4.7 Average

Models
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  • David P.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Friendly service people. Service was quick and efficient.

  • Timothy G.08-18-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Kaylee M.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Very Nice customer service, the texting option was convenient to communicate while I was at work

  • Chad S.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great customer and friendly service

  • Corey D.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Sandra L.08-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great Customer Service

  • Quill R.08-02-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Craig S.08-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I feel that I was treated with courtesy. That my time and satisfaction was important.

  • Dan S.08-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Got me in early as i had another appointment. Service there has always been good

  • Madalyn K.08-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2022