Average Score (171 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

171 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Douglas C.07-21-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Morgan E.07-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Karen M.07-17-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • John B.07-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Brianna represented VW is world class! Everything was easy , clear with a smile!

  • Jose C.07-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Anthony G.07-11-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Consistently treat me well, and keep me up to date during service.

  • Benjamin L.07-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Service was prompt and the customer service was exceptional. Bri is great at her job.

  • Richard J.07-06-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    personal care

  • William B.06-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I was very impressed the service people ! They worked to find the problem with the car, and an effective solution !

  • Saxton S.06-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Bri was super attentive. The oil change was completed fast and I really appreciated the video inspection sent to me.