Average Score (171 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

171 Ratings

4.7 Average

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  • Emily M.05-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I love that I get a video from the mechanic regarding what is going on with my car and what they see when looking underneath.

  • Ellen W.05-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Always friendly, considerate, and quick

  • Morgan G.05-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Bri is the bestest

  • Josh H.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My life is pretty easy… I don’t have to drive all over Michigan and buy product… I don’t have to drive all over the country for conventions every month… Gas is free for me… So are hotels… My product is just handed to me for no reason… Basically what I’m saying is my overhead for my business is completely nothing and I live a life of luxury… But that’s not enough… I need more easy in my life so how do I acquire that you ask? I bring my vehicle to Javid and his team for every piece of work that I need because on top of my extremely easy life they make it even easier. thank you again Javid and team for the wonderful work that you continue to do and the level of ease you make taking care of my vehicle a reality

  • Corey D.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service is always great and very professional. Very easy to get signed in and it’s also a nice place to wait or work while the jobs are being done. Also, in regards to the question below about how long I waited for an appointement, I picked the day a couple of days out. I didn’t request same day service.

  • Madalyn K.05-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Everyone who works at the dealership is pleasant, kind and SO helpful with all my needs. Whenever I have questions about anything, they explain things very well and make it very easy to understand. I would recommend this dealership to anyone!!

  • Kathy B.05-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great service friendly

  • William M.05-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Daniela D.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Zach is great!!!!

  • Thomas F.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The service was quick, the people were professional, and the overall experience was very satisfactory!