Average Score (171 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

171 Ratings

4.7 Average

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  • Mohade D.05-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I am giving 5 stars because Bri was a phenomenal service agent and her team did fantastic work. I did not have a positive experience with VW itself and the sales team at VW Muskegon. I would recommend Bri and her team to friends and family, but not the dealership or VW

  • Nina D.05-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Hannah T.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Kathryn I.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Robert H.05-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Good people, knowledgable about the systems repaired, and willing to serve.

  • Jami H.05-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Christine S.05-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The staff is friendly and knowledgeable plus the dealership is clean.

  • Adam M.05-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great service, good communication & timely.

  • Lisa C.05-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent Customer Service, Great Communication, and Great work

  • Lee D.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020