Average Score (171 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

171 Ratings

4.7 Average

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  • Brandon D.04-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Stephen S.04-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Brianna at the service desk is awesome to deal with, very knowledgeable of everything with all aspects of service. I'm very happy with everything.

  • Kristin B.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Grace was great, as well as everyone else! I feel like I can trust her in what I really do and don’t need done on my vehicle each time.

  • Robert M.04-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Customers service representative(BRIANNA) was on point and the preventive checks by the mechanic gave me a heads up for future maintenances.

  • Julia D.04-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Lexie E.04-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    They helped me find my dream car (twice) and held it for me until insurance went through so I could purchase it.

  • Eugene K.04-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Excellent staffs and easy checkout

  • Anna M.04-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Bri helped me get my car serviced on my only day off and kept me informed every step of the way.

  • Dan S.04-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Always prompt and nice waiting facility

  • Paul L.04-22-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Quick, good service. Every time.